Privacy Policy

<h1>Privacy Policy</h1>
<p>Last updated: June 2026</p>
<h2>1. Introduction</h2>
<p>Al Ghazal ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.</p>
<h2>2. Information We Collect</h2>
<p><strong>Personal Information:</strong> When you register, we collect your name, email address, phone number, and password. You may optionally provide a profile image, WhatsApp number, birthdate, and bio.</p>
<p><strong>Listing Information:</strong> When you list a vehicle, we collect details such as make, model, year, price, images, mileage, condition, and location.</p>
<p><strong>Verification Data:</strong> If you apply for identity verification, we collect images of your ID documents and a selfie photo.</p>
<p><strong>Device Data:</strong> We may collect device type, operating system, and unique device identifiers for analytics and security.</p>
<p><strong>Location Data:</strong> We collect your general location (city/region) as provided in your listings. We do not track precise real-time location.</p>
<h2>3. How We Use Your Information</h2>
<p>We use your information to: (a) create and manage your account; (b) facilitate car listings and buyer-seller communication; (c) verify user identities; (d) send notifications about listings, inquiries, and platform updates; (e) improve our platform through analytics; (f) comply with legal obligations; (g) prevent fraud and enforce our terms.</p>
<h2>4. Data Sharing</h2>
<p>We share your information only in the following circumstances: (a) with other users as needed for platform functionality (e.g., your name and phone number are visible to potential buyers); (b) with service providers who help us operate the platform (e.g., cloud hosting, push notifications); (c) when required by law or to protect our legal rights; (d) with your explicit consent.</p>
<p>We do not sell your personal information to third parties.</p>
<h2>5. Data Retention</h2>
<p>We retain your information as long as your account is active. When you delete your account, all personal data is permanently deleted within a reasonable timeframe. Reviews about you as a seller are anonymized but retained to maintain platform integrity.</p>
<h2>6. Data Deletion</h2>
<p>You can delete your account and all associated data at any time by visiting the Account Deletion page on our website. Upon deletion, your listings, images, verification documents, notifications, and account details are permanently removed.</p>
<h2>7. Data Security</h2>
<p>We implement appropriate technical and organizational measures to protect your data, including encryption in transit (SSL/TLS) and secure password hashing. However, no method of transmission over the Internet is 100% secure.</p>
<h2>8. Your Rights</h2>
<p>You have the right to: (a) access your personal data; (b) correct inaccurate data; (c) delete your data and account; (d) withdraw consent at any time; (e) lodge a complaint with applicable data protection authorities.</p>
<h2>9. Third-Party Services</h2>
<p>Our platform may integrate with third-party services such as Google Login and push notification providers. These services have their own privacy policies governing data handling.</p>
<h2>10. Children's Privacy</h2>
<p>Our platform is not intended for users under 18 years of age. We do not knowingly collect data from children.</p>
<h2>11. Changes to This Policy</h2>
<p>We may update this Privacy Policy periodically. We will notify users of material changes via email or in-app notification.</p>
<h2>12. Contact Us</h2>
<p>For privacy-related inquiries, contact us at:<br>Email: support@alghazal.com</p>